Trust and Risk Communication in Setting Internet Banking Security Goals (2024)

Trust and Risk Communication in Setting Internet Banking Security Goals (1) https://doi.org/10.1057/palgrave.rm.8250035 · Trust and Risk Communication in Setting Internet Banking Security Goals (2)

Journal: Risk Management, 2008, №1, p.56-75

Publisher: Springer Science and Business Media LLC

Author: Ioannis V Koskosas

List of references

  1. Andersen, K.V. (1998). EDI and Data Networking in the Public Sector: Governmental Action, Diffusion, and Impacts. Boston: Kluwer Academic Publishers.
    Trust and Risk Communication in Setting Internet Banking Security Goals (3) https://doi.org/10.1007/978-1-4615-5487-5
  2. Backhouse, J. and Dhillon, G. (1996). Structures of Responsibility and Security of Information Systems. European Journal of Information Systems. Vol. 5, No. 1, pp 2–9.
    Trust and Risk Communication in Setting Internet Banking Security Goals (4) https://doi.org/10.1057/ejis.1996.7
  3. Bandura, A. (1997). Self-Efficacy: The Exercise of Control. New York: W.H. Freeman Publishing.
  4. Benbasat, I., Goldstein, D.K. and Mead, M. (1987). The Case Research Strategy in Studies of Information Systems. MIS Quarterly. Vol. 11, No. 3, pp 369–386.
    Trust and Risk Communication in Setting Internet Banking Security Goals (5) https://doi.org/10.2307/248684
  5. Boss, R.W. (1980). Trust and Managerial Problem Solving Revisited. Group and Organization Studies. Vol. 3, pp 331–342.
    Trust and Risk Communication in Setting Internet Banking Security Goals (6) https://doi.org/10.1177/105960117800300306
  6. Burnham, B. (1996). The Internet's Impact on Retail Banking, Booz-Allen Hamilton Third Quarter ( http://www.strategy-business.com/briefs/96301 ).
  7. Cavaye, A.L. (1996). Case Study Research: A Multi-Faceted Research Approach for IS. Information Systems Journal. Vol. 6, No. 3, pp 227–242.
    Trust and Risk Communication in Setting Internet Banking Security Goals (7) https://doi.org/10.1111/j.1365-2575.1996.tb00015.x
  8. Coleman, J. (1990). Foundations of Social Theory. Cambridge: Harvard University Press.
  9. Davis, J., Schhorman, F.D., Mayer, R. and Tan, H. (2000). Trusted Unit Manager and Business Unit Performance: Empirical Evidence of a Competitive Advantage. Strategic Management Journal. Vol. 21, pp 563–576.
    Trust and Risk Communication in Setting Internet Banking Security Goals (8) https://doi.org/10.1002/(SICI)1097-0266(200005)21:5<563::AID-SMJ99>3.0.CO;2-0
  10. De Dreu, C., Giebels, E. and Van de Vliert, E. (1998). Social Motives and Trust in Integrative Negotiation: The Disruptive Effects of Punitive Capability. Journal of Applied Psychology. Vol. 83, pp 408–423.
    Trust and Risk Communication in Setting Internet Banking Security Goals (9) https://doi.org/10.1037/0021-9010.83.3.408
  11. Denzin, N.K. (1989). The Research Act, 3rd edn. Englewood Cliffs, NJ: Prentice-Hall.
  12. Denzin, N. and Lincoln, Y. (1998). Major Paradigms and Perspectives. In Denzin, N.Y.K. and Lincoln, Y.S. (eds) Strategies of Qualitative Inquiry. Thousand Oaks: Sage Publication.
  13. DeVito, J.A. (1988). Human Communication, 4th edn. New York: Harper & Row, Inc.
  14. Eisenhardt, K.M. (1989). Building Theories from Case Study Research. Academy of Management Review. Vol. 14, No. 4, pp 532–550.
    Trust and Risk Communication in Setting Internet Banking Security Goals (10) https://doi.org/10.5465/amr.1989.4308385
  15. Forcht, K. and Wex, R. (1996). Doing Business on the Internet: Marketing and Security Aspects. Information Management and Computer Security. Vol. 4, No. 4, pp 3–9.
    Trust and Risk Communication in Setting Internet Banking Security Goals (11) https://doi.org/10.1108/09685229610130477
  16. Flick, U. (1992). Triangulation Revisited: Strategy of Validation or Alternative? Journal for the Theory of Social Behaviour. Vol. 22, pp 175–198.
    Trust and Risk Communication in Setting Internet Banking Security Goals (12) https://doi.org/10.1111/j.1468-5914.1992.tb00215.x
  17. Gambetta, D. (1998). Trust: Making and Breaking Cooperative Relations. Cambridge: UK, Basil Blackwell.
  18. Gore, A. (1999). Putting People First in the Information Age. In Lee, A. (ed) Masters of the Wired World. London: Financial Times Pitman Publishing, pp 31–36.
  19. Groth, E. (1991). Communicating with Consumers About Food Safety and Risk Issues. Food Technology. Vol. 45, No. 5, pp 248–253.
  20. Herriot, R.E. and Firestone, W.A. (1983). Multisite Qualitative Policy Research: Optimizing Description and Generalizability. Educationa Researcher. Vol. 12, No. 3, pp 14–19.
    Trust and Risk Communication in Setting Internet Banking Security Goals (13) https://doi.org/10.3102/0013189X012002014
  21. Hwang, P. and Burgers, W. (1997). Properties of Trust: An Analytical View. Organizational Bahaviour and Human Decision Processes. Vol. 69, pp 67–73.
    Trust and Risk Communication in Setting Internet Banking Security Goals (14) https://doi.org/10.1006/obhd.1996.2673
  22. Janesick, V. (2000). The Choreography of Qualitative Research Design. in Denzin, N.K. and Lincoln, Y.S. (eds) Handbook of Qualitative Research. Thousand Oaks, CA: Sage.
  23. Klimoski, R.J. and Karol, B. (1976). The Impact of Trust on Creative Problem Solving Groups. Journal of Psychology. Vol. 61, pp 630–633.
  24. Kosiur, D. (1997). Understanding Electronic Commerce. Redmond, WA: Microsoft Press.
  25. Krimsky, S. and Plough, A. (1988). Environmental Hazards: Communicating Risks as a Social Process. Dover, MA: Auburn House Publishing.
  26. Lagoutte, V. (1996). The Direct Banking Challenge, Unpublished Honours Thesis, Middlesex University.
  27. Larson, C. and LaFasto, F. (1989). Teamwork. Newbury Park, CA: Sage.
  28. Locke, E.A. and Latham, G.P. (1990). A Theory of Goal Setting and Task Performance. Englewood Cliffs, NJ: Prentice-Hall.
  29. Markus, M.L. (1989). Case Selection in a Disconfirmatory Case Study. In Cash, J.I. and Lawrence, P.R. (eds) The Information Systems Research Challenge: Qualitative Research Methods, Harvard Business School Research Colloquium,Cambridge, MA: Harvard Business School, pp 20–26.
  30. Mayer, R.C., Davis, J.H. and Schoorman, F.D. (1995). An Integrative Model of Organizational Trust. Academy of Management Review. Vol. 20, pp 709–734.
    Trust and Risk Communication in Setting Internet Banking Security Goals (15) https://doi.org/10.5465/amr.1995.9508080335
  31. Miles, M.B. and Huberman, A.M. (1994). Qualitative Data Analysis: An Expanded Sourcebook. Newbury Park, CA: Sage Publications.
  32. Mitchell, T.R., Kenneth, R.T. and George-Falvy, J. (2000). Goal Setting: Theory and Practice. In Cooper, C.L. and Locke, E.A. (eds) Industrial and Organizational Psychology: Linking Theory with Practice. Oxford: Blackwell Publishers Ltd. (First Published 2000).
  33. National Research Council (1989). Improving Risk Communication, Report of the Committee on Risk Perception and Communication, Commission on Behavioural and Social Sciences and Education, National Research Council.Washington, DC: National Academy Press.
  34. Orlikowski, W. and Baroudi, J.J. (1991). Studying Information Technology in Organizations: Research Approaches and Assumptions. Information Systems Research. Vol. 2, No. 1, pp 1–28.
    Trust and Risk Communication in Setting Internet Banking Security Goals (16) https://doi.org/10.1287/isre.2.1.1
  35. Otway, H. and Wynne, B. (1989). Risk Communication: Paradigm and Paradox. Risk Analysis. Vol. 9, No. 2, pp 141–145.
    Trust and Risk Communication in Setting Internet Banking Security Goals (17) https://doi.org/10.1111/j.1539-6924.1989.tb01232.x
  36. Porta, R., Lopez-de-Silanes, F., Shleifer, A., Vishny, R. (1996). Trust in Large Organizations, NBER Working Paper.
    Trust and Risk Communication in Setting Internet Banking Security Goals (18) https://doi.org/10.3386/w5864
  37. Putnam, L.L. (1983). The Interpretive Perspective: An Alternative to Functionalism. In Putnam, L.L. and Pacanowsky, M.E. (eds) Communication and Organization. Beverly Hills, CA: Sage, pp 31–54.
  38. Rousseau, D., Sitkin, S., Burt, R. and Camerer, C. (1998). Not So Different After All: A Cross-Discipline View of Trust. Academy of Management Review. Vol. 23, pp 387–392.
    Trust and Risk Communication in Setting Internet Banking Security Goals (19) https://doi.org/10.5465/AMR.1998.926617
  39. Sandman, P. (1987). Risk Communication: Facing Public Outrage. EPA Journal. Vol. 13, No. 9, pp 21–22.
  40. Seijts, G.H. and Latham, G.P. (2000). The Construct of Goal Commitment: Measurement and Relationships with Task Performance. In Goffin, R. and Helmes, E. (eds) Problems and Solutions in Human Assessment: Honoring Douglas N. Jackson at Seventy. Dordrecht, The Netherlands: Kluwer Academic Publishers, pp 315–332.
    Trust and Risk Communication in Setting Internet Banking Security Goals (20) https://doi.org/10.1007/978-1-4615-4397-8_14
  41. Siponen, M.T. (2000). A Conceptual Foundation for Organizational Information Security Awareness. Information Management and Computer Security. Vol. 8, No. 1, pp 31–41.
    Trust and Risk Communication in Setting Internet Banking Security Goals (21) https://doi.org/10.1108/09685220010371394
  42. Slovic, P. (1990). The Legitimacy of Public Perceptions of Risk. Journal of Pesticide Reform. Vol. 10, No. 1, pp 13–15.
  43. Straub, D.W. and Welke, R.J. (1998). Coping with Systems Risks: Security Planning Models for Management Decision Making. MIS Quarterly. Vol. 22, No. 4, pp 441–469.
    Trust and Risk Communication in Setting Internet Banking Security Goals (22) https://doi.org/10.2307/249551
  44. Tan, M. and Teo, T.S.H. (2000). Factors Influencing the Adoption of Internet Banking. Journal of the Association for Information Systems. Vol. 1, No. 5, pp 217–245.
  45. Ternullo, G. (1997). Banking on the Internet: New Technologies, New Opportunities and New Risks, Boston Regional Outlook, Second Quarter ( http://www.fdic.gov/index.html ).
  46. U.S. Department of Commerce (1999). The Emerging Digital Economy II ( http://www.ecommerce.gov/ede/ ).
  47. Walsham, G. (1995). Interpretive Case Studies in IS Research: Nature and Method. European Journal of Information Systems. Vol. 4, No. 2, pp 74–81.
    Trust and Risk Communication in Setting Internet Banking Security Goals (23) https://doi.org/10.1057/ejis.1995.9
  48. Wegge, J. (2000). Participation in Group Goal Setting: Some Novel Findings and a Comprehensive Model as a New Ending Ton at Old Story. Applied Psychology: in International Review. Vol. 49, No. 3, pp 498–516.
    Trust and Risk Communication in Setting Internet Banking Security Goals (24) https://doi.org/10.1111/1464-0597.00028
  49. Yin, R.K. (1984). Case Study Research, Design and Methods. Newbury Park, CA: Sage Publications.

Publications that cite this publication

The drivers of E-banking entrepreneurship: an empirical study

Khaled Saleh Al-Omoush, Mohammad Khalid Al Attar, Isam Hamad Saleh, Ayman Abdalmajeed Alsmadi

Trust and Risk Communication in Setting Internet Banking Security Goals (25) https://doi.org/10.1108/ijbm-03-2019-0113

2019, International Journal of Bank Marketing, №2, p.485-500

Scopus

WoS

Crossref citations:0

A systematic framework for risk visualization in risk management and communication

Martin J Eppler, Markus Aeschimann

Trust and Risk Communication in Setting Internet Banking Security Goals (26) https://doi.org/10.1057/rm.2009.4 · Trust and Risk Communication in Setting Internet Banking Security Goals (27)

2009, Risk Management, №2, p.67-89

Scopus

WoS

Crossref citations:17

Find all citations of the publication

About this publication

Number of citations 3
Number of works in the list of references 49
Journal indexed in Scopus Yes
Journal indexed in Web of Science Yes

ASJC classification

1408 Strategy and Management
2002 Economics and Econometrics
1403 Business and International Management
2003 Finance

Greetings, I am an expert well-versed in the topic of risk management, particularly in the context of the article published in the Risk Management journal in 2008, authored by Ioannis V Koskosas. My depth of knowledge is substantiated by an extensive understanding of the concepts and theories related to risk management and information systems, as evidenced by my familiarity with the references provided in the article.

The article in question delves into the multifaceted aspects of risk management, drawing insights from various disciplines such as information systems, organizational behavior, and strategic management. It is crucial to note that the references cited by Koskosas contribute significantly to the theoretical framework and empirical evidence presented in the article. Let's explore some key concepts and references used in the article:

  1. EDI and Data Networking in the Public Sector (Andersen, 1998):

    • Explores the impact of Electronic Data Interchange (EDI) and data networking in the public sector, shedding light on governmental actions, diffusion, and impacts.

  2. Structures of Responsibility and Security of Information Systems (Backhouse and Dhillon, 1996):

    • Examines the structures of responsibility and their relationship with the security of information systems, providing insights into the organizational dynamics.

  3. Self-Efficacy: The Exercise of Control (Bandura, 1997):

    • Bandura's work on self-efficacy is likely cited to understand how individuals perceive and exercise control in the context of risk management.

  4. The Case Research Strategy in Studies of Information Systems (Benbasat et al., 1987):

    • Discusses the case research strategy as an approach for studying information systems, which might be relevant for the methodology used in the article.

  5. Trust and Managerial Problem Solving Revisited (Boss, 1980):

    • Explores the relationship between trust and managerial problem-solving, providing insights into the role of trust in organizational decision-making.

  6. Building Theories from Case Study Research (Eisenhardt, 1989):

    • Eisenhardt's work focuses on building theories from case study research, which may have influenced the research methodology employed by Koskosas.

  7. An Integrative Model of Organizational Trust (Mayer et al., 1995):

    • Presents an integrative model of organizational trust, offering a theoretical foundation for understanding trust dynamics within organizations.

These references encompass a range of topics, from information systems and organizational behavior to trust dynamics and case study research methodologies. The interdisciplinary approach taken by Koskosas, drawing from established theories and empirical evidence, contributes to the credibility and robustness of the risk management discourse presented in the article.

Trust and Risk Communication in Setting Internet Banking Security Goals (2024)
Top Articles
Easy 5:2 Fast Day Recipe: Chinese Garlic,Ginger & Honey Chicken with Noodles (200 Calories)
Artificial Botanicals| Buy Artificial Flower, Plants Online |MYER
Israel assessing damage from limited strike in Iran
More Questions Than Answers with Signing of Agreement to Recognize Aboriginal Title on Private Land
Latest Posts
Designing the Vegetable Garden: How to Make a Garden Map
29 Filipino Recipes That Are Absolutely Worth Feasting On
Article information

Author: Foster Heidenreich CPA

Last Updated:

Views: 6191

Rating: 4.6 / 5 (76 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Foster Heidenreich CPA

Birthday: 1995-01-14

Address: 55021 Usha Garden, North Larisa, DE 19209

Phone: +6812240846623

Job: Corporate Healthcare Strategist

Hobby: Singing, Listening to music, Rafting, LARPing, Gardening, Quilting, Rappelling

Introduction: My name is Foster Heidenreich CPA, I am a delightful, quaint, glorious, quaint, faithful, enchanting, fine person who loves writing and wants to share my knowledge and understanding with you.